Manually Pulling Tickle List - Seamless Service

Included in this article:

1. Overview
2. Manually Pulling the Tickle List Procedure 

1. Overview

If the Auto Dialer is not operating, Guest Care agents will need to manually pull their guest callbacks (tickle list) 

2. Manually Pulling Tickle List

Use the following procedure to manually pull your daily tickle list:

1. In Storis, go to View a Coordinators Open Service Orders 
2. Enter your Storis ID into the Coordinator field and press tab 
3. In the Next Date column, select todays date, and any previous date 

Your tickle list will now populate.