Open Order Management (OOM)
Invoicing Intangible - Open Order Management
Included in this article:
- Overview
- Invoicing Intangibles Procedure
1. Overview
There are times in which extended warranty or delivery lines remain on an open order. The guest has already received their merchandise, however the order itself is not fully invoiced. When we come across an order of this sort, we would need to invoice the PPP or delivery to complete the order.
2. Invoicing Intangibles Procedure
Use this procedure when invoicing intangibles:
1. Schedule the order for any date within the next 10 days
2. On the Payment tab, click the Print Ticket box
3. Save out of the order
4. Go back into the order, select the Fulfillment tab
5. Click the Complete box
6. Save out of the order
7. Press OK to complete the order